Skip to Content

                   PRIVACY POLICY

Effective Date: 3/06/2025

At Rooh & Roast, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed via secure third-party gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Browsing behaviour on our website


2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and marketing efforts

  • Send promotional offers (if you opt in)

3. Cookies

Our website uses cookies to enhance the user experience. You can choose to disable cookies through your browser settings, but some features may not function properly.


4. Data Sharing

We do not sell your data to third parties. We may share your information with trusted service providers for:

  • Payment processing

  • Order fulfilment and delivery

  • Website analytics (e.g., Google Analytics)

  • Email communication

These third parties are required to maintain the confidentiality of your information.


5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.


6. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request the deletion of your data

  • Opt out of marketing emails at any time

To exercise these rights, contact us at [help.roohandroast@gmail.com].


7. Data Security

We use industry-standard measures to protect your information, including SSL encryption, secure servers, and limited access protocols.


8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect data from children.


9. Updates to this Policy

We may update this Privacy Policy occasionally. Changes will be reflected on this page with a revised effective date. Continued use of our site indicates acceptance of these changes.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, contact us at:

Rooh & Roast

Nagpur, Maharashtra, India

Email: help.roohandroast@gmail.com

Phone: 9980895624